As part of its development, Next House Group is recruiting a Reception Officer based in Zenata.
Main Responsibilities:
- Welcome clients, prospects, and partners with professionalism and courtesy
- Direct prospects to available sales representatives or the appropriate contacts
- Manage phone calls
- Ensure a high-quality first contact and represent the sales office image
- Ensure the reliability, completeness, and confidentiality of collected information
- Ensure traceability of visits and client interactions
- Coordinate with relevant contacts and service providers to keep the sales office clean, organized, and welcoming
- Continuously ensure the cleanliness, order, and proper presentation of spaces (reception, meeting rooms, etc.)
- Ensure commercial materials and documents are available and properly displayed
- Report logistical needs or any issues to management
- Facilitate communication between clients, the sales team, and other stakeholders